Product Care

We recommend that customers remove jewellery before going to bed or participating in any physical activity. Exposure to certain harsh chemicals or environments will result in compromising the integrity of your jewellery. This includes, but is not limited to the following: perspiration, perfumes, cleaning agents, chlorine, salt water, and silver polish.

STERLING SILVER
All sterling silver will tarnish over time, but it will happen much faster when it comes into contact with agents such as perfume, salty air, sulphur, skin creams, hairspray, chlorine and acidic skin ph. The amount of tarnishing (oxidation) that occurs is dependent on the skin and care habits of the wearer. Tarnishing is therefore not a manufacturing fault.To prevent tarnishing/oxidisation and to revive lustre, all products should be cleaned using a soft polishing cloth.

GOLD PLATED JEWELLERY
Gold plated jewellery will not tarnish but over time chemicals, perfume, oil, moisture, wear and soil may cause it to corrode. We recommend cleaning with a soft cloth or washing in warm soapy water; rinse and dry thoroughly. Please avoid contact with any chemicals as it may remove the gold plated layer. When storing, please protect your gold plated jewellery from scratches, chemicals, extreme temperatures and sunlight.

WAX CORD JEWELLERY
The wax cord on this product naturally becomes worn through time due to general wear, and external elements such as water, cream